Terms of Use of the mist. Website

_Version dated 4 July 2026._

This document explains the rules for using the mist.am website (hereinafter, the "Site"), the rules for account registration and for how its features work, the rules of fair use of the services, as well as the rights to the brand, photographs, catalogue and other content. We have written it in plain language and without unnecessary reservations, so that it is clear to you how everything works. These Terms apply to every visitor and user of the Site, whether you place an order, register an account, or simply browse the pages.

The Site is operated by the individual entrepreneur Hayk Paryan Levoni (ԱՁ «Հայկ Պարյան Լևոնի», Hayk Paryan Levoni IE), Yerevan, Republic of Armenia (hereinafter, "mist.", "we", the "Seller"). Full particulars are set out at the end of this document and on the "Contacts" page.

By using the Site, you agree to these Terms. If you disagree with anything, please do not use the Site. These Terms govern specifically the use of the Site and its services; the procedure for the sale and purchase of goods is governed by a separate document, the "Terms of Sale (Offer)". These Terms neither limit nor diminish your rights as a consumer guaranteed by the laws of the Republic of Armenia: any provision that would conflict with those rights does not apply and is replaced by the closest rule permitted by law.

1. About the mist. Site and how a contract is formed

mist. is an online store selling authentic footwear. We deliver across the whole of Armenia: within Yerevan and roughly 10 km around the city by our own courier, and across the rest of the country by post (after payment). We do not offer international delivery or in-store pickup.

Nature of the Site. Product listings with prices are an invitation to place an order, not a concluded contract. By placing an order, you make us an offer to purchase the selected goods. A retail sale-and-purchase contract is deemed concluded at the moment we confirm your order (where necessary, by telephone, WhatsApp or email). Placing an order on the Site, together with our silence, does not by itself bind you to a contract.

Distance contract. Because an order is placed through the Site or by telephone, a distance contract is formed between you and the Seller. Home try-on and payment upon delivery do not change its distance nature: you enjoy in full the rights of a consumer under a distance purchase, including the right to withdraw from the purchase within 14 days (see Section 9 and the "Returns and Exchanges" document).

Public nature of the contract. Retail sale is available to everyone on equal terms. We do not permit arbitrary refusals or discrimination. At the same time, we are entitled to decline to confirm an order (not accept the offer) or, if a contract has already been concluded, to cancel the order with a full refund of any amount paid, only where there is an objective ground, namely if:

• the selected goods (size) are out of stock;
• there is an obvious technical error in the price or description of the goods (see "Pricing error" below);
• the delivery address is outside the service area or is objectively unsafe for the courier (see Section 4);
• the details provided (name, telephone, address) are inaccurate or contradictory, or cannot be verified, making fulfilment of the order impossible;
• there are reasonable grounds, supported by objective indications, to believe that the order is fraudulent or fictitious (placed with no intention to accept and pay for the goods) or is connected with abuse of the Site's services (see Section 7).

Such refusal or cancellation is applied as an objective measure and not as arbitrary conduct by the Seller, and is not used to evade obligations already arising towards a good-faith buyer or to restrict that buyer's consumer rights. Where an order that has already been paid for is cancelled, we refund the amount paid in full within the period prescribed by law (see Section 9) and, where possible, offer an alternative.

Pricing error. If, for an obvious technical reason, the price of the goods is manifestly incorrect (for example, it differs from the true price several-fold or by an order of magnitude, so that the error is obvious to a reasonable buyer), that price does not bind us. In such a case we will promptly inform you of it and offer to place the order at the correct price; if you do not agree, the order is not concluded, or is cancelled with a full refund of any amount paid. You are not obliged to pay the difference, and this entails no penalty for you.

Special documents. The detailed procedures for delivery, payment, returns and sale are set out in separate documents: "Delivery", "Payment", "Returns and Exchanges", "Terms of Sale (Offer)" and the "Privacy Policy". If any discrepancy arises between these Terms and a special document, the special document prevails on the matter concerned.

2. Language

The Site and the documents are available in Armenian (hy), Russian (ru) and English (en). The primary language is Armenian: the Armenian version is legally binding. The Russian and English versions are provided for your convenience. If any discrepancy in meaning arises between the versions, the Armenian text prevails.

The names of brands and services (for example, Veja, Etonic, Stepney Workers Club, Athletics FTWR, as well as the names of the technical services we use) are not translated and are given in their original spelling.

3. Site features

To make it convenient for you to choose and buy, the Site offers the following features:

• personal account — registration, order history and saved details for quick checkout;
• shopping cart and try-on cart;
• home try-on (Try at Home) — order up to 3 pairs to try on with the courier;
• favourites and a list of recently viewed items;
• reviews and product ratings — only for a confirmed (delivered) purchase and after moderation (see Section 6);
• newsletter subscription with a welcome bonus on your first order; the terms of the bonus are communicated at the time of subscription;
• "Notify when back in stock" — a notification when the size you need becomes available again;
• order tracking by order number;
• quick view of a product and search across the catalogue.

All of the above features, including home try-on, the welcome bonus, coupons, promotions and referral mechanics, are provided as a free supplementary service on fair-use terms (see Section 7). This is a convenience, not a separate consumer right: we are entitled to modify, restrict or discontinue individual features and the measures protecting them against abuse on objective grounds, which does not affect your statutory rights (the right of withdrawal within 14 days, the statutory guarantee, refunds and others) and does not affect orders already confirmed.

Some features (the shopping cart, the try-on cart, favourites, recently viewed items, language selection, remembering your choices with your consent, and the timing of the subscription pop-up) operate by means of browser storage on your device and are necessary for the Site to function (see Section 10). How we process the personal data you provide when using these features is described in the "Privacy Policy".

4. Ordering, delivery, try-on, payment and receipt

Below is how a purchase at mist. works. The full terms are in the "Delivery" and "Payment" documents.

4.1. Delivery

Delivery is free of charge for the buyer across the whole of Armenia: within Yerevan and roughly 10 km around it by our own courier, and across the rest of the country by post.

We usually deliver an order on the day it is placed. If an order is placed late in the evening or after delivery on that day is no longer possible, delivery takes place the following day. We agree the exact delivery window with you when confirming the order.

Accuracy of contact details and successful delivery. Delivery is only possible to a correct address and when the buyer is available to be contacted. Please provide a correct address and telephone number and be reachable during the agreed window. If delivery does not take place for reasons on the buyer's side (an incorrect or incomplete address, an unavailable or incorrect telephone number, the buyer's absence during the agreed window), we will, where possible, arrange a repeat delivery. We are not responsible for delay in, or failure of, delivery caused by the inaccuracy of the details you provided or by your unavailability; your consumer rights (including the right of withdrawal and the refund of amounts paid) nonetheless remain fully intact.

Delivery safety. The courier is entitled not to hand over the goods and to leave the location if the situation is objectively unsafe — in particular, in the event of threats, aggression, intoxication, a demand to proceed to a place that poses a danger, or other objective risks to the life, health or property of the courier. This is an objective ground for rescheduling or cancelling delivery, not a refusal to perform the contract: at your choice, the order is either rescheduled or cancelled with a full refund of any amount paid.

4.2. Home try-on (Try at Home)

You may order up to 3 pairs for try-on. The courier brings them free of charge, you try them on at home or at your door and decide what to keep. You pay only for the pairs you keep. If nothing fits, you pay nothing. The pairs you do not keep are collected by the courier immediately and free of charge.

Home try-on is not outdoor wear. Please try the footwear on carefully so as to preserve its saleable condition: this affects eligibility for return and exchange (see Section 9).

Fair use of try-on. Home try-on is a free service intended for the honest selection of size and model. We are entitled, on objective grounds, to restrict or temporarily suspend a particular user's access specifically to the try-on service (but not to ordinary purchasing and not to consumer rights) in the event of documented, systematic abuse — for example, regularly ordering pairs with no intention to buy, using the try-on to wear the footwear or otherwise derive benefit followed by a return, or reserving stock with no intention to purchase. Any such restriction is proportionate, is applied on the basis of facts, and does not affect your right of withdrawal within 14 days, the statutory guarantee, or other statutory rights.

4.3. Payment

After the try-on, you tell the courier which pairs you are keeping. You may pay for the retained goods in one of two ways: via a PayLink Ameria link that we send you after you make your selection, or in cash to the courier. You pay only for the pairs you keep; for the pairs that did not fit and that the courier collects immediately, no payment is required.

All prices on the Site are stated in Armenian drams (AMD) and include all taxes required by law. The final amount does not change at checkout, and there are no hidden surcharges. Full online card payment on the Site is not yet enabled: if you select card payment at checkout, this means we will send you a PayLink Ameria payment link.

4.4. Receipt

After payment, the courier issues a paper fiscal receipt (ՀԴՄ) for the goods actually paid for — only for the pairs you kept and paid for.

5. Account and registration

You do not need to register an account to place an order. An account is there for convenience — so that you can view your order history, save favourites and avoid re-entering your details with each order.

If you create an account:

• provide correct and up-to-date details (name, means of contact and its number, city, address, email) — whether we can deliver your order and reach you depends on this;
• the account is intended for personal use by a single individual; keep your password secret and do not share access with third parties;
• do not create multiple accounts and do not use another person's or fictitious details to obtain repeat bonuses, circumvent restrictions or otherwise abuse the services (see Section 7);
• let us know if you notice that someone else has used your account.

Confirmation of the order and details. To protect buyers and prevent fraud, when an order is placed and delivered, we may, within reasonable and proportionate limits, verify the correctness of the order and of the name, telephone number and delivery address — for example, by a clarifying call, a message or a one-time confirmation code. The purpose, legal basis, scope and retention period of such data are described in the "Privacy Policy"; we collect only the necessary minimum. If the details objectively cannot be verified and, as a result, the order cannot be fulfilled, Section 1 applies (objective grounds for refusal/cancellation).

Your password is stored by us in secure form — as an irreversible cryptographic hash, not in plain text. How we process and protect your data is described in the "Privacy Policy".

Suspension and restriction of an account. In the event of an objectively confirmed breach of these Terms or of the law (fraud, abuse of the services, attempts at unauthorised access, aggressive behaviour towards staff or the courier), we may proportionately restrict, suspend or close the account or access to individual features. Any such measure concerns only the use of the Site and the account and does not affect sale-and-purchase contracts already concluded or your consumer rights under them (return, exchange, guarantee, refund), which you may in any case exercise using the contacts at the end of this document.

You may ask us at any time to delete your account by writing to us (contacts are at the end of this document). Data we are required to retain by law (for example, in respect of completed purchases — for accounting and tax purposes) is kept for the prescribed periods.

Only adults may register an account and place orders on their own. Minors use the Site with the consent and involvement of their parents or other legal representatives (see Section 11).

6. Reviews and user content

A review with a rating, text and size indication may be left by a buyer whose purchase is confirmed (the goods have been delivered). Reviews are published after moderation. Simple rules apply:

• a review must be honest and reflect your genuine experience; we do not publish, commission or post fake, sponsored reviews or reviews unconnected to a real purchase — this would mislead buyers;
• you may not post someone else's content without the rights to it, nor insults, spam, advertising or unlawful material;
• by posting material (text, photo, rating), you confirm that it is yours or that you are entitled to deal with it and that it does not infringe the rights of third parties;
• by posting material, you grant us a perpetual, worldwide, royalty-free, non-exclusive licence to use, reproduce, adapt, translate and display it on the Site and in materials connected with the operation and promotion of the mist. store, including the right to moderate, abridge and remove it. The copyright in your material remains yours; this licence is a permission to use, not a transfer (assignment) of your rights.

We act as a platform for hosting such materials. We are entitled to decline to publish or to remove material that infringes these rules, the law or the rights of third parties — following a substantiated request from a rightsholder or a competent authority, or as a result of moderation. You can report an infringement using the contacts at the end of this document.

7. How the Site may and may not be used

We ask that you use the Site in good faith. This Section applies to any user of the Site and does not depend on whether a purchase has been made.

7.1. Prohibited actions

In particular, you may not:

• breach the law, the rights of others or our rights when using the Site;
• attempt to gain unauthorised access to the Site, other users' accounts, servers, APIs or other systems of ours, or circumvent or attempt to circumvent technical restrictions, security measures, authentication or access controls;
• probe, scan or test the vulnerabilities of the Site without our written permission; decompile, disassemble or otherwise reverse-engineer the software components of the Site, except where expressly permitted by a mandatory rule of law;
• interfere with the operation of the Site — through malicious code, excessive load, automated or bulk requests, or attempts to circumvent protections;
• use bots, spiders, crawlers, parsers, scrapers or other automated means to access the Site, or to collect, index, copy or monitor the catalogue, prices, photographs, descriptions, reviews or any other content without our written permission;
• carry out extraction and re-use of the Site's content (including text and data mining) or use the Site's content for the training, fine-tuning or population of artificial intelligence and machine-learning systems without our written permission; the rightsholder expressly reserves such use to the extent permitted by law (see Section 8);
• collect other users' data without their consent and a legal basis;
• copy, download or re-use the catalogue, photographs, texts, reviews or design of the Site for commercial purposes without our written permission (see Section 8 for more detail);
• impersonate mist. or another person, mislead others as to the origin of the goods or a connection with the brands, use confusingly similar signs, or employ "framing" and other techniques that create a false impression as to the source.

7.2. Prevention of fraud and abuse of the service

You may not use the Site and its services in bad faith, including by:

• placing fictitious orders (with no intention to accept and pay for the goods), including in bulk or using another person's or fictitious details;
• systematically and without objective reason cancelling confirmed orders or refusing them at the door in a manner that blocks stock and is plainly aimed at causing inconvenience rather than at choosing goods;
• abusing the home try-on service (see Section 4.2);
• abusing the statutory guarantee and asserting knowingly false warranty claims (see Section 9);
• abusing promotions, discounts, coupons, the welcome bonus, free delivery and referral programmes — in particular, by creating multiple accounts, using another person's or non-existent details, automation, resale or otherwise circumventing the rules of a promotion.

In the event of such abuse, the relevant promotion, coupon, bonus or referral reward may be cancelled and any benefit accrued may be revoked. The rules of a particular promotion are published together with it.

7.3. Verification, evidence and response measures

To protect buyers, couriers and the Seller, we are entitled to record and retain electronic records of activity on the Site and of the progress of an order's fulfilment (logs, timestamps, order-related correspondence) and, in disputed situations, to conduct an internal investigation within a reasonable period. Such data is processed to the extent of the necessary minimum, with a defined purpose, legal basis and retention period specified in the "Privacy Policy".

If a user's actions breach these Terms or the law, we may, in proportion to the breach, restrict, suspend or terminate access to the Site, to individual features or to the account, decline or cancel an order on objective grounds (Section 1), and revoke any benefit unlawfully obtained under promotions. Where there are indications of an offence, we are entitled to contact the competent authorities. None of these measures limits your consumer rights guaranteed by law, nor affects the proper performance of sale-and-purchase contracts already concluded.

8. Intellectual property

8.1. The mist. brand and Site content

The name, logo and visual identity of mist., as well as the texts, design, structure, software code, styling and selection of materials of the Site, belong to us or are used by us on a lawful basis. The photographs, texts and design elements are protected by copyright. All rights not expressly granted to you under these Terms are reserved to the rightsholders; no licence for the commercial use of the content is granted to you by default. You may not use the content for commercial purposes — copy, publish, distribute or modify it, or extract and re-use it, including by means of text and data mining and for the training of artificial-intelligence systems — without our written permission.

For personal, non-commercial use (for example, showing a friend a product listing or sharing a link), that is perfectly fine.

8.2. Partner brands and authenticity of goods

mist. is the official distributor of the brands Veja, Etonic, Stepney Workers Club and Athletics FTWR in Armenia. Every pair we sell is genuine (100% authentic), supplied directly from the brand, with no intermediaries and no replicas.

The names, logos and trademarks of these brands belong to their respective rightsholders. We use them in good faith and for informational purposes — solely to indicate honestly which authentic product you are buying — and we make no claim to rights in these marks and assert no connection with the rightsholders other than the lawful distribution of their authentic products.

8.3. Product photographs

We use product photographs on a lawful basis — they are our own photography or materials provided by the brands and suppliers with a right to use them. The rights to brand photographs remain with their respective rightsholders. Copying and re-use of the Site's photographs, including by automated means and for populating third-party catalogues or training AI, without permission is not allowed.

8.4. Catalogue and domain name

The Site's catalogue as a database (its selection, structure and descriptions) is the result of our labour and investment; as the maker of the database we hold the rights to it, and the extraction and re-use of a substantial part, as well as the systematic extraction of insubstantial parts, of the database is not allowed. The domain name mist.am is our asset; the use of confusingly similar signs and domains for the purpose of misleading buyers or taking advantage of the reputation of mist. is not allowed.

9. Returns, exchanges and collection back

The full terms are in the "Returns and Exchanges" document. In brief:

Right of withdrawal from a distance purchase (14 days). Because an order with us is placed at a distance, you are entitled to withdraw from the purchase within 14 days of receiving the goods — including if it simply did not fit or you changed your mind, without giving reasons. This right is not made conditional on the presence of the original box: for a return it is sufficient that the footwear has retained its saleable condition, its consumer properties and its product tags, and has not been worn outdoors. Careful home try-on does not preclude a return. Returns are processed within Armenia.

Exchange. Need a different size or model? Write to us — we will find a replacement and bring it when the first pair is returned, so that you do not have to wait twice. For an exchange, we ask that you keep the original box and completeness where possible. The terms of an exchange are agreed individually.

Receipt and inspection of a return. On a return, the courier accepts the goods, and we check their condition and the preservation of their saleable condition, consumer properties and product tags. This is an objective check of completeness and condition, not an additional condition of your right to return: it is carried out within a reasonable period and is not a ground for an unjustified refusal. To record the condition of the goods at the moment of handover (both on delivery of the order and on collection back), we may make a photographic or video record — solely as evidence of condition in the event of a dispute; the purpose, legal basis, scope and retention period of such materials are described in the "Privacy Policy", and their scope is limited to the necessary minimum. Such recording is our means of documentation and cannot be a condition of your exercising the right of withdrawal, exchange or guarantee.

Reduction in value. Outdoor wear, damage or other loss of saleable condition beyond ordinary try-on may constitute grounds for refusing a return or for a proportionate reduction of the refund amount — within the limits permitted by law.

Goods of inadequate quality. The footwear is covered by the statutory guarantee of conformity for a period of no less than two years from the day the goods are received. If a defect is discovered within that period, you are entitled, in accordance with the rules of the laws of the Republic of Armenia, to demand the free elimination of the defect (repair), replacement with a similar product, a proportionate reduction of the price, or rescission of the contract with a refund of the amount paid; the choice of remedy, within the limits provided by law, is yours. The costs associated with the return and inspection of such goods are borne by the Seller. We are entitled to examine the goods and, where necessary, to carry out a quality check in order to establish the nature and cause of the defect; during the first year after the purchase, the burden of proving the goods' conformity in a dispute lies with us, the Seller. Any such check may not be used to unjustifiably delay or refuse the satisfaction of a well-founded claim. Details and time limits are in the "Returns and Exchanges" document.

Good faith of warranty claims. Knowingly false warranty claims, as well as claims in respect of defects arising from outdoor wear, breach of the rules of use and care, mechanical damage or other causes unrelated to the quality of the goods, are not subject to satisfaction. This does not limit your statutory rights in respect of genuine defects and does not shift onto you the burden of proof where, under the law, it lies with the Seller.

Collection back. Collecting the goods back within our delivery zone is carried out by the mist courier free of charge for the buyer: you pay nothing for the courier's visit, and all costs of collection back are borne by the Seller.

Refunds. We refund monies within the period prescribed by the laws of the Republic of Armenia and, in any event, no later than within one calendar month from receipt of the returned goods. The method of refund depends on the method of payment: if you paid in cash — a refund in cash or by another method agreed with you; if you paid via a PayLink Ameria link — a refund by a method compatible with PayLink Ameria / Ameria, or by another method agreed with you.

10. Cookies and browser storage

For its core features to work, the Site uses browser storage on your device rather than server-side cookies: this is the shopping cart, the try-on cart, favourites, recently viewed items, language selection, remembering your choices with your consent, and the timing of the subscription pop-up. This is strictly necessary, functional storage: without it the Site cannot work, and it requires no separate consent.

Strictly necessary data is stored for the duration of the session or for as long as is necessary for the operation of the relevant Site feature, unless a longer period is specified in your browser settings or in the feature itself.

The only actual cookies set on the Site are those of web analytics (Google Analytics 4), and only after your explicit consent in the banner. Analytics is deployed in a mode where everything is denied by default and analytics cookies appear only after consent. The consent banner controls analytics only. See the "Privacy Policy" for more detail.

11. Minors

The Site is intended for adult buyers. Persons with legal capacity are entitled to place an order and conclude a contract on their own; persons aged 14 to 18 make a purchase (other than minor everyday transactions) with the consent of their legal representatives, and persons under 14 do not place orders on their own — as established by the Public Offer and the Civil Code of the Republic of Armenia. By making a purchase, you confirm that you are entitled to make it.

12. External links and messengers

The Site contains links and buttons to our pages on Instagram and Facebook, as well as to a chat on WhatsApp. These are services of third-party companies that operate under their own rules and privacy policies — we are not responsible for their content or operation. When you follow such links or contact us via messengers, you interact with the relevant service on its own terms. There are no embedded advertising pixels or widgets of these platforms on the Site — these are strictly external links.

If you write to us on WhatsApp, Instagram or Facebook, the messaging rules of those platforms also apply. We send promotional messages and newsletters only with your separate consent and always provide a simple means to opt out — both at the time of subscription and in every newsletter email (see the "Privacy Policy" for more detail).

13. Site availability, maintenance and liability

We diligently maintain the operation of the Site and the accuracy of its information; however, we cannot guarantee that the Site is always available without interruption and entirely free of errors. We are entitled to carry out scheduled and unscheduled technical work, and to update, modify, temporarily suspend or discontinue the operation of the Site or of individual features and services — giving advance notice where possible, if a suspension is material and planned. Access to the Site is provided on an "as is" and "as available" basis. The suspension or discontinuation of the Site or of an individual feature does not affect sale-and-purchase contracts already concluded or your consumer rights under them, which you may exercise using the contacts at the end of this document.

To the extent permitted by law, and without prejudice to mandatory consumer rights, we are not liable for:

• temporary unavailability, suspension, technical work or technical failures of the Site and its features;
• the content of external sites and services to which links lead (including Instagram, Facebook and WhatsApp);
• the consequences of your having provided incorrect or incomplete details (for example, a wrong address or telephone number, as a result of which the order could not be delivered), or of your unavailability for contact;
• the consequences of your breaching these Terms or of unlawful use of the Site.

At the same time, we do not limit or exclude any liability that cannot be limited by law. This concerns, above all:

• the quality and safety of the goods sold;
• the proper performance of the sale-and-purchase contract;
• your rights as a consumer, including the right to withdraw from a purchase, the right of exchange, the statutory guarantee of conformity, and protection where the goods have caused harm to life, health or property;
• liability for intentional misconduct.

In other words, nothing in this document diminishes your consumer rights guaranteed by the laws of the Republic of Armenia. Any provision that would conflict with those rights does not apply.

We are liable for the performance of our obligations, except where this has become temporarily impossible due to circumstances of force majeure — extraordinary and unavoidable events in the given circumstances that we could not foresee or prevent (for example, natural disasters, military action, acts of authorities, network and infrastructure failures, or general communications outages). Force majeure relieves us only of liability for delay or non-performance during the period such circumstances are in effect and does not terminate our obligations or deprive you of your consumer rights: as soon as it becomes possible, the obligation is performed, and if performance is impossible, the amounts paid are refunded within the period prescribed by law.

14. Changes to the Terms

We may update these Terms from time to time — for example, when the operation of the store or the requirements of the law change. The current version is always published on the Site with its date indicated. The version in force at the time an order is placed applies to that order: changes have no retroactive effect and do not worsen the buyer's position under transactions already concluded. We recommend that you review this document before placing an order.

15. If a provision proves invalid

If any individual provision of these Terms proves invalid or unenforceable, this does not affect the remaining provisions — they continue in force. An invalid provision is replaced by the rule closest in meaning and permitted by law.

16. Governing law and dispute resolution

These Terms and the relationship between you and mist. are governed by the law of the Republic of Armenia. Disputes are heard by the courts of the Republic of Armenia. We do not impose on you a disadvantageous jurisdiction or mandatory arbitration, and we do not deprive you of the right to judicial and extrajudicial protection.

Before going to court, we are always ready to resolve the matter directly — simply write to us or call us, and we will do our best to help. Should the parties wish, mediation is available, but this does not replace your right to apply to the court.

You are also entitled to apply to the competent State authority for the protection of consumer rights of the Republic of Armenia — the Commission for the Protection of Competition and Protection of Consumer Rights.

17. Contacts and particulars

Individual entrepreneur Hayk Paryan Levoni (ԱՁ «Հայկ Պարյան Լևոնի», Hayk Paryan Levoni IE), Yerevan, Republic of Armenia.

• Registration number: 264.1285290 (state registration on 27.12.2022)
• ՀՎՀՀ (taxpayer ID): 72971529
• Type of activity: retail trade via the internet (code 47.91.0)
• Address: Republic of Armenia, 0051, Yerevan, Arabkir administrative district, 1 Malkhasyants St.
• Telephone / WhatsApp: +374 94 987490 (wa.me/37494987490)
• Email: mistevn@gmail.com
• Business hours: daily, from 10:00 to 22:00

For any questions about orders, payment, delivery, returns, exchanges or the operation of the Site — write to us or call us. We are available and respond in Armenian, Russian and English.

_The version dated 4 July 2026 is in force. See also: "Terms of Sale (Offer)", "Delivery", "Payment", "Returns and Exchanges", "Privacy Policy"._